FAQ

For Business Owners

As a business owner we provide you with the following.  By adding your profile to www.hotfrog.co.uk and keeping your profile up-to-date, you will be promoting yourself to a huge online audience and helping to maintain our owner-verified dataset. After verification, you can add images, a logo, opening hours and more, to your profile

Grow your business with Pravasi Business

Add or claim your business, keep your page up to date, respond to reviews, view click and call reports or get ahead of the game with premium upgrades and simple, powerful advertising tools.

We provide you two options

1)         Free Listing

Help customers easily find your business online by verifying your company information and listing details. But don’t stop there, subscribe to our Enhanced Digital Visibility plan by selecting any of our premium subscription plans.

NOTE: All submissions must comply with our submission guidelines. Any payment made for premium subscription is for the sole purpose of getting your submission reviewed by our editors and does not guarantee acceptance.

2)         Paid Listings

 Here’s How Pravasi Listings Help Grow Your Business

Increased Digital Presence

Help consumers find your business easily by building up your profile with accurate listing information. 

Trusted Brand Name

Having a verified Pravasi Page listing gives consumers the assurance your business is recognized. 

Lasting First Impression

With a professionally written profile, consumers are almost guaranteed to love your brand. 

Mobile Responsive & Ready

Consumers are going mobile which means your business listing has to be mobile friendly and easy to find. Plus the search engines will love it. 

Search Engine Visibility

With proper optimization we will help get your business listings found on the various search engines making it easier for consumers to find you online. 

Data Driven Approach

By connecting your business listing with Google Analytics, you’ll get clearer insights on how consumers interact online. 

Frequently Asked Questions 

Under Paid Basic and Premium Listing  

Google Analytics for your business listings on Pravasi Business

In addition to the insights provided by the default user dashboard that’s available for business listing owners out of the box, business owners can use Google Analytics to gain insight into each listing by entering a UA code provided by Google Analytics in their dashboard

Advanced User Dashboard

Each listing owner gets their own dashboard to get insightful data on their business performance from a single most powerful front-end dashboard to help double their revenue by getting daily, weekly and monthly stats of user views, customer leads and custom reviews.

In additional the business owner will be alerted about immediate action needed such as low-rating from their customers so they can be immediately responded. Listing owners can further manage their business listings and can even start promoting their business by running Ad Campaigns.

Ads Management

Pravasi Business includes a very comprehensive built-in Ads system for business owners to generate more leads with targeted listing ads that are displayed in various different prime spots throughout the directory to maximize the conversion.

There are three primary options to show the ads on the various locations, which are

• Spotlight Ads,
• Top of Search Ads and
• Sidebar Ads.

Targeted Advertising

When a business owner runs an Ad campaign to promote their listing, their listing is displayed as an ad on top of the organic results to customers searching for a specific category, tag (keyword) or feature in a specific location.

Maximize Eyeballs

The more eyeballs translate to high-conversion. Ads can be displayed on the home page or inner pages, listing details sidebar and of course in the search result above the organic results.

Booking Integration

Pravasi Business is integrated with 2 best booking systems, TimeKit and Resurva.

Event Calendar

Display Events Calendar in various different styles for visitors to quickly filter to the right event and sign up for the event. Both list and map views are available.

Branding and Design

Build unique and professional directory websites with Pravasi Business. Whether you’re just starting or a startup, you can easily and quickly customize design settings and upload your own logos and images to suite your brand and taste. You can change typography, color, logo, Images, Icons etc

Features and Amenities

Pravasi Business have one of the most powerful features that allows you to assign Features (Amenities) to a specific category which later can be used in the filter to further narrow down the result. Categories can also be assigned to custom Form Fields (Additional Details).

Each category can have their own set of details, that highlights to their visitors about what each businesses has to offer within their specialities.

Claim and Verify Listings

The Claim Now on a business listing details page allows a user to establish the ownership by verifying with Pravasi Business. Once signed in, user can request to claim the listing by filling out the claim form and wait for Pravasi Business administrator to review and approve. Once successfully claimed, a business owner gets a Claimed badge.

Then only a business owner can update their business profile, respond to customer reviews, run ad campaigns to promote, receive new leads, etc. Every business owner needs to go through this claim process to avoid the competition to abuse someone else business listing.

Lead Generation

LeadGen/Contact form can be enabled to show on business listings, enabling the business owners to generate potential leads. Pravasi Business is configured in such a way that the form submission are sent to business listing owner’s email address (once listen is claimed) or to Inbox (within User Dashboard)

What are the General Guidelines ?

Pravasi Business allows users to contribute different kinds of content, including reviews, photos, videos, events, votes, tips, direct messages, and more. Playing nice isn’t rocket science, but just in case, we’ve put together these general guidelines. Please also read the guidelines below for specific types of content that you might contribute to the site.

Inappropriate content: Colorful language and imagery is fine, but there’s no need for threats, harassment, lewdness, hate speech, and other displays of bigotry.

Conflicts of interest: Your contributions should be unbiased and objective. For example, you shouldn’t write reviews of your own business or employer, your friends’ or relatives’ business, your peers or competitors in your industry, or businesses in your networking group. Business owners should not ask customers to write reviews.

Promotional content: Unless you’re using your Business Owners Account to add content to your business’s profile page, we generally frown upon promotional content. Let’s keep the site useful for consumers and not overrun with commercial noise from every user.

Relevance: Please make sure your contributions are relevant and appropriate to the forum. For example, reviews aren’t the place for rants about a business’s employment practices, political ideologies, extraordinary circumstances, or other matters that don’t address the core of the consumer experience.

Privacy: Don’t publicize other people’s private information. Please don’t post close-up photos or videos of other patrons without their permission, and please don’t post other people’s full names unless you’re referring to service providers who are commonly identified by or commonly share their own full names.

Intellectual property: Don’t swipe content from other sites or users. You’re a smart cookie, so write your own reviews and take your own photos and videos, please!

Demanding payment: Beyond simply asking for a refund to remedy a bad experience, you should not use removing or posting your review as a way to extract payment from a business, regardless of whether you’ve been a customer.

Is there any other additional guidelines

Pravasi Business content contribution is governed by the below additional guidelines in addition to the above guidelines

Review Guidelines

The best reviews are passionate and personal. They offer a rich narrative, a wealth of detail, and a helpful tip or two for other consumers. Here are some additional thoughts for conscientious reviewers.

Personal experience: We want to hear about your firsthand consumer experience, not what you heard from your co-worker or significant other. Try to tell your own story without resorting to broad generalizations and conclusory allegations.

Accuracy: Make sure your review is factually correct. Feel free to air your opinions, but don’t exaggerate or misrepresent your experience. We don’t take sides when it comes to factual disputes, so we expect you to stand behind your review.

Review updates: Review updates should reflect a new experience or interaction with the business. Don’t tell the same old story you’ve already told. If you’d like to add new insight to an old experience, you can edit your review within 30 days of posting it.

Photo and Video Guidelines

Business photos and videos should be broadly relevant to the business and reflect the typical consumer experience (e.g., what the business looks like, what the business offers, etc.).

If you post a photo or video that showcases a more unique personal experience with a business (e.g., your smiling group of friends at the bar, the fly in your soup), we may remove it from the photo gallery for the business, but it still may appear alongside your review if you write one about the business.

Ask the Community

We know that being able to ask and answer questions from the community about a business is extremely valuable, but as they say, with great power comes great responsibility. Here are some things to think about when interacting with other users via questions and answers.

Be helpful: A lot of people will benefit from your questions and answers, so stick to questions that are also relevant to others, don’t ask loaded questions or make presumptions, and keep the tone civil and non-argumentative. A little humor is fine, but if you really don’t have anything meaningful to add, best not to say anything at all.

Be specific: Although broad questions and generic answers may get a large response, they might not provide quality information you’re looking for. By adding more context and details into your questions/answers you’ll get more focused information and meaningful conversation. Also, keep your questions limited to the business at hand. Topics like “what is the best restaurant in town” are best discussed in Talk.

Be clear: If your question isn’t easy to understand, it is less likely to receive any answers. Ensure your questions have as much detail as possible to get the best possible answers.

Avoid: Answering a question with another question; this detracts from the original question and isn’t very helpful.

User Profile Guidelines

Don’t be shy — use your account profile to let people know who you are and what makes you tick. Users want to read reviews from people they know and trust (not those with profiles that are empty or laced with inappropriate content).

Talk Guidelines

Talk is a place for fun, open, and honest conversations about what’s going on in your community. While it’s easy to engage and post on Talk, take care with what you post since you can’t subsequently delete it. A dash of common sense goes a long way. And since user trust and transparency are important to us, anonymous users who are disruptive to the community will probably be dealt with more sternly than those who stand behind their words.

Messaging Guidelines

Pravasi Business has a handy messaging feature to keep you connected with your fellow Pravasi Businessers. First off, please don’t use this feature to harass other users or send other inappropriate content. Second, user accounts are for personal, non-commercial use only. Business owners should message reviewers using their free Business Owners Account. In order to do so, we ask that they upload a clear photo of themselves to help personalize their message.

Event Guidelines

Heard about a great event in the neighborhood? Great! Post it to the Events tab on Pravasi Business. Please don’t use Events to post your recurring promotional announcements and sales. We also like to keep the content fresh, so please don’t post events more than 6 months in advance.

Business Account Guidelines

Business representatives should be getting in on the act, too. Some words of wisdom:

From the Business: You can use the “From the business” tab to tell people a little something special about your business. Please keep it relevant: don’t use this feature to attack your competitors, reviewers, or Pravasi Business, and don’t use it to seed keywords or post special offers or promotions — we’ll remove them if we see them.

Public Comments: Direct messaging is often the best way to resolve a dispute with an unhappy customer, but business representatives can also address issues publicly by posting a public comment. As with direct messaging, we ask that business representatives upload a clear photo of themselves to help personalize their message. Don’t use public comments to launch personal attacks, advertise, or offer an incentive to change a review.

Video and Photos: Videos are a great way for advertisers to promote themselves on Pravasi Business. Be as creative as you can, but please keep it clean. We’re not big fans of imagery showing violence, drug use, nudity, near nudity, or suggestive acts. Also, please don’t use your video to disparage other businesses, users, or Pravasi Business; request or solicit reviews from users; or respond to user reviews.

Don’t ask for reviews and don’t offer to pay for them either: Please don’t ask your customers to review your business on Pravasi Business. Over time, solicited reviews create bias on your business page — a bias that savvy consumers can smell from a mile away. Learn why you shouldn’t ask for reviews. You should also never offer compensation (discounts and freebies count too) in exchange for reviews